Cloud Operations Self-service portal
CCCloudCarePlatform

CLOUD AUTOMATION SELF-SERVICE

What do you need to get done?

Launch trusted cloud workflows, submit requests and track automation from one workspace.

Platform operational

Quick actions

Start a common task

Service catalogue

Cloud services

Choose a supported workflow. Each service guides you through only the information required.

9 services
Available

Repository Management

Create a branch, update repository configuration, raise a pull request and monitor the pipeline.

Azure DevOpsPipeline #3
Available

State File Unlock

Safely request and audit Terraform state lock removal through a controlled Azure DevOps pipeline.

TerraformPipeline #860
Available

Key Vault Management

Run the approved Key Vault expiry check for DEV or TST and review the latest cached report.

Azure Key VaultPipeline #1162
Available

Cloud Service Access Request

Raise a ServiceNow request for access to cloud services.

External serviceOpens new tab
Open service
Available

Pipeline Helper

Open Pipeline Helper to support and simplify pipeline-related tasks.

External serviceOpens new tab
Open service
Available

FinOps Dashboard

Open the FinOps intelligence dashboard for cloud cost visibility and financial operations insights.

External serviceOpens new tab
Open service
Available

Cloud Operations - COPs

Raise a Cloud Operations incident in the Transformation (MD) space.

JiraCOPS Incident
Available

CCoE Dependencies

Raise a dependency request for the Cloud - CCOE team in the Transformation (MD) space.

JiraDependency
GuidedOnly required fields
AuditableRequests and pipeline history
ControlledApproved automation paths
ConnectedAzure DevOps + Jira

REPOSITORY MANAGEMENT

Create a repository change

helper-services /repo_management/repo-details.tfvars

Pipeline #3
1Create branchStart from main
2Edit configLoad and update file
3Pull requestReview and submit
4TrackMonitor pipeline
01

Create feature branch

Branch safely from the configured base.

main
02

Edit repository details

Load the tracked configuration file.

/repo_management/repo-details.tfvars
03

Create pull request

Submit the change for review and automation.

04

Pipeline activity

Latest repository automation runs.

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CLOUD OPERATIONS

Create COPS Incident

Transformation (MD) Jira COPS Incident

Service available
01

Request details

Give the team enough context to action the request.

COPS Incident
!
Before submittingThis creates a COPS Incident directly in Jira project MD.

CCOE DEPENDENCY

Create Dependency

Transformation (MD) Jira Dependency

Service available
01

Request details

Give the team enough context to action the request.

Dependency
!
Before submittingThis creates a Dependency directly in Jira project MD.

KEY VAULT MANAGEMENT

Key Vault expiry intelligence

Pipeline 1162 DEV + TST

Cached report + live refresh
01

Check Key Vault

Choose an environment. Opening this page reads SQLite immediately; Refresh report runs Azure DevOps only when you ask.

Open pipeline ↗
No cached report yet
Items checked0Latest successful report
!
Expired / critical0Needs immediate attention
Warning ≤30 days0Upcoming expiry
Healthy0More than 30 days
02

Latest expiry report

Search and filter the most recent successful report stored in CloudCare.

VaultTypeNameEnabledExpiryDaysStatusSubscription
No cached report yet. Select DEV or TST and click Refresh report.

STATE FILE UNLOCK

Unlock Terraform state safely

Pipeline 860 main

Controlled operation
01

Unlock request

Select the storage account and state path.

Pipeline #860
!
Safety check

Confirm no Terraform plan or apply is currently running against this state file.

02

Latest unlock request

Track the current automation run.

No unlock pipeline queued

Submit the form to create and monitor a run.

03

Recent state unlock runs

Latest eight pipeline executions.

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AUTOMATION ACTIVITY

Pipeline activity

Repository and Terraform automation in one operational view.

Repository pipeline#3Latest 8 runs
State unlock pipeline#860Latest 8 runs
Platform statusOnlineCloudCare API available
A

Repository runs

Pipeline #3

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B

State unlock runs

Pipeline #860

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MY REQUESTS

Request history

Recent requests created through CloudCare.

Local request history
RequestCreatedStatusAction

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